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Certificate II in Business BSB20107
AimStudents will develop the necessary skills, knowledge and confidence to function effectively in an organisational environment which requires co-operative team work, adherence to organisational goals and values and the acceptance of limited work responsibilities within a clearly prescribed framework. ParticipantsThe Certificate II in Business is designed for people interested in enhancing their work-ready skills. The Certificate is open to part-time students. Because much of the assessment can be done in conjunction with work roles, applicants must be able to demonstrate that their studies are supported by their employer (where applicable). |
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Content
The revised Certificate II in Business is designed for people interested in enhancing their work ready skills. The course is intended for those who are returning to the workplace after an extended break, or who are entering the workplace for the first time. The course aims to extend and supplement the learning gained on the job.
The Certificate II in Business is a national training package qualification. The twelve units selected to meet the needs of our students are:
| UNIT | TITLE | CODE |
|---|---|---|
| One | Work effectively in a business environment | BSBIND201A |
| Two | Organise and complete daily work activities | BSBWOR202A |
| Three | Communicate in the workplace | BSBCMM201A |
| Four | Work effectively with others | BSBWOR203A |
| Five | Use business technology | BSBWOR204A |
| Six | Process and maintain workplace information | BSBINM201A |
| Seven | Participate in OHS processes | BSBOHS201A |
| Eight | Deliver a service to customers | BSBCUS201A |
| Nine | Handle mail | BSBINM202A |
| Ten | Produce simple work processed documents | BSBITU201A |
| Eleven | Create and use spreadsheets | BSBITU202A |
| Twelve | Maintain daily financial/business documents | FNSICGEN305A |
Starting points
Enrolments will be accepted for the full Certificate course or for individual units. Students wishing to enrol in individual units should discuss their requirements with School staff.
Employability Skills
The application of Employability Skills – communication, teamwork, problem solving, initiative and enterprise, planning and organising, self-management, learning and technology – are holistically assessed in the evidence gathering techniques against the relevant industry approaches and employability skill framework. A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au/.
Delivery
The Certificate is available externally by Distance Learning for individuals. It can be delivered as a series of workshops for organisations.
Download the Certificate II in Business BSB20107 training and assessment strategy ![]()
Duration
The maximum time required to complete all requirements of the Certificate is 18 months.
Support
On enrollment each student is allocated a tutor who will support the student throughout the course. Contact with the tutor will usually be not less than monthly but will be in accordence with the tutoring schedule agreed between student and tutor.
Fees
Enrolment
You can enrol in the course by completing our online enrolment form.

