Managing to Motivate and Retain Volunteers (1/2 day)

This workshop is similar to the one-day workshop Recruiting, Inducting and Managing Volunteers, but concentrates on the motivation and management of volunteers and covers these areas in greater depth. (Note: This workshop can also be conducted and a customised one-day workshop.)

Aim

To familiarise participants with simple and effective practices and processes associated with the motivation and management of volunteers, and introduce new concepts in these areas.

Topics include:

• The profile of today’s volunteer
• Identify the motivations and needs of volunteers and how best to satisfy them
• What is important in managing volunteers
• The culture of your organisation and its external environment – how these will impact on the motivation of the volunteers and on your management of them
• The skills the manager/leader requires to be an effective manager of volunteers. How do you rate?
• Managing different levels of performance
• Identifying your personality style
• The manager/leader as a coach
• The importance of recognising and rewarding volunteers, individually and collectively
•  Action plan to improve your effectiveness

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